Digital Flair & Design — Privacy Policy

Last updated: November 16, 2025

This Privacy Policy explains how Digital Flair & Design (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, interact with our Order Hub, make a purchase, or communicate with us (“Services”).
By using our Services, you agree to the practices described below.

1. Information We Collect

A. Information You Provide Directly

We collect personal information when you:

Place an order
Create an account
Join our newsletter
Submit a form
Upload artwork or design files
Contact us for support

This may include:

Name
Email address
Phone number
Billing & shipping address
Order details
Uploaded files
Messages you send us

B. Information Automatically Collected (Cookies + Analytics)

Wix automatically collects certain data to help us run and improve the website, including:

IP address
Device type (mobile/desktop)
Browser information
Pages viewed
Items saved or added to cart
Session duration and site interactions

Wix uses cookies and similar technologies for:

Website functionality
Security
Analytics
Better user experience
Remembering your cart and preferences

You can manage cookie preferences in your browser settings.

C. Information From Third Parties

We may receive information through:

Wix (website platform, analytics, forms, store system)
Payment processors (secure payment confirmation only; we never see full card details)
Delivery or shipping partners
Email marketing tools (for newsletters or updates)
Analytics and advertising platforms

2. How We Use Your Information

We use your information to:

✔ Process and complete your orders

Prepare your apparel or design products
Coordinate pickup, delivery, or shipping
Send order confirmations and updates

✔ Operate and improve our business

Improve website performance
Learn what products customers enjoy
Plan future seasonal and rural-inspired collections
Fix technical issues
Track site usage patterns

✔ Customer support

Respond to questions
Resolve order issues
Communicate about delays, changes, or delivery details

✔ Marketing (optional)

We may send:

New collection/seasonal shop announcements
Order Hub updates
Promotions, sales, and restock notices

You can unsubscribe from marketing emails anytime.

✔ Security and fraud prevention

We use your information to detect suspicious activity or unauthorized use of our site.

3. Cookies

Our website uses Wix cookies to:

Keep items in your cart
Save login/session details
Enable secure payments
Improve loading speeds
Run analytics
Personalize your experience

Most browsers accept cookies automatically, but you can turn them off if you prefer.
Disabling cookies may affect some website features.

4. When We Share Information

We only share information when needed to operate our business, including with:

Wix (hosting, security, analytics, ecommerce tools)
Payment providers
Delivery and shipping partners
Email marketing services
Customer support and analytics tools

We do not sell personal information — ever.

5. User-Submitted Content

If you submit a review, testimonial, or upload a photo publicly, it may appear on the site or social platforms.
Do not share personal information in public content you want kept private.

6. Security & Retention

We rely on Wix’s secure hosting and take reasonable measures to protect your information.
No online method is 100% secure, but we use trusted systems and partners.

We retain personal information only as long as necessary to:

Fulfill orders
Maintain your account
Meet legal requirements
Resolve disputes
Support our operations

7. Your Rights & Choices

You may:

Request access to your personal information
Request correction or deletion
Unsubscribe from marketing emails
Disable cookies in your browser
Contact us with privacy concerns

We will never penalize you for making a request about your personal data.